Leadership Team

Bycroft Consulting | Founder and Manager of Growth

Bycroft Consulting, headed by David Bycroft, provides leadership and all corporate functions for the MSI Group via a consultancy agreement. This includes: strategy, growth, business development, governance & board support, marketing & events, branding, corporate communications, human resources and general business support.

Chris Bycroft | MSI Executive Manager

Chris was a part of the team who created the original AHN concept. He is the lead designer of AHN’s unique Homestay Management Systems, working closely with key stakeholders and developers in delivering improvements that are specifically tailored to the needs of the business. He has also held a variety of roles during AHN’s formative years, giving him a unique insight into all levels of operations. Chris has a degree in Communications and Media Studies, and has been responsible for the management of the AHN team until recently, where he has shifted focus to the information space.

Ella Balsamo | Brand and Marketing Communications Manager

Ella has also been with the AHN Group since day one and has performed multiple roles during the development of the respective projects. In her current position she works closely with all entities and stakeholders to ensure successful communication, development and operations. She has been key to the successful linking of all affiliates to the AHN project.

Prior to joining our group in 2006, Ella was the Business Development/Marketing Manager at Teacher’s Union Health and accumulated over 16 years’ experience in the private health insurance industry, working across all areas. Ella also managed client liaison in international education for the very successful Overseas Student Health Cover (OSHC) project with Allianz Global Assistance, and assisted with functions, events and marketing activities associated with that project.

Julie Manche | CEO of The Global Homestay Network

Julie is responsible for the day to day management of key business processes and activities across all of the Homestay operations of the group and leads the head office team to support our national and global franchisees.

Prior to commencing with MSI, Julie was General Manager for online accommodation giant Wotif.com. She joined Wotif during it’s infancy in 2002 and was instrumental in the company’s future success by leading the service teams to operational excellence and implementing strategies that shaped Wotif’s award winning customer experience. During her tenure Julie was part of the Executive team through several acquisitions and a successful public listing on the ASX.