Our Impact

Our People

MSI is committed to attracting, developing and retaining the right people who live our values and actively contribute to our long-term success.

This continued commitment from our staff enables MSI to grow and achieve our vision. Our unique culture, underpinned by our core values of value people, lead the way, advocate for students, work together and exceed expectations, is embodied in our people and is a significant aspect of our competitive advantage.

We know that our people are our most valuable asset. We are committed to ensuring that our people strategies are aligned with our values and continue to drive our long-term success.

Our workforce consists of people with diverse cultures, backgrounds and skills, and this diversity enriches our breadth of knowledge, capability and experience.

Group Achievements


  • Launch of International Student Support Network to help ‘at risk’ international students
  • PIEoneer Awards Highly Commended Finalist for the prestigious Accommodation Provider of the Year
  • MSI attained 25% shareholding in StudentRoomStay International USA
  • MSI secured a development agreement with StudentRoomStay International USA
  • MSI was appointed as Global Operations Manager for StudentRoomStay International USA


  • Global Strategic investment partner AmeriStudent (USA based) joins the Group
  • Debt free position for the Group through AmeriStudent major international investment ~$4.5M AUD
  • Development of 3 key new projects – StudentRoomStay.com, MyStay English (MSE) and the International Student Welfare Program (ISWP) – together with Morneau Shepell
  • Reaching ~10,000 homestay placements globally in the year


  • PIEoneer Awards Finalist - Accommodation Provider of the Year
  • Approved Accommodation Operator (and the only homestay organisation) appointed for the 2018 Gold Coast Commonwealth Games
  • AHN Townsville branch opened


  • Finalised restructure of the Group
  • Created opportunity for 3 key new projects:
  • StudentRoomStay.com
  • International Student Welfare Program (ISWP)
  • Host Family English (HFE) Project
  • Established IT Development team
  • PIEoneer Awards Finalist - Accommodation Provider of the Year


  • New AHN Brisbane office opened at Toowong
  • Reached 35,000 students placed
  • MSI establishes global franchising model
  • Commenced StudentRoomStay.com planning
  • MyStay International established
  • Launch of new AHN and AHN USA websites


  • Consolidation of Group into MSI and control of IP
  • Launch of new Structure and new Homestay Management System
  • AHN appointed by Allianz Global Assistance as the preferred homestay manager in Australia


  • Reached 20,000 students placed


  • Remarkable Achievement Award for Outstanding Contribution from the Council of International Students Australia (CISA)
  • Australian Homestay Network - Premier of QLD Export Awards - Business Services Finalist


  • American Homestay Network (AHN USA) established
  • AHN introduced the Community Placement Network which placed 600 refugees for Australian Government


  • Reached 10,000 students placed
  • Certificate of Appreciation for commitment to the Blue Card System from the Queensland Government


  • SA/NT office opened
  • NSW licensee


  • Brisbane office opened
  • AHN given a commendation through the Australian Senate Inquiry into the Welfare of International Students
  • Reached first 1,000 students placed


  • Launch of AHN Homestay Management System (HMS1)
  • Perth office opened
  • First student placed (Yuen Ki Ng) in September
  • First licensee Victoria appointed
  • Gold Coast office opened


  • Incorporation of the Australian Homestay Network (AHN)